Getting the perfect ring size is essential for a comfortable fit. You’re welcome to schedule a visit to our studio, where our team will accurately measure your ring size. If visiting us isn’t convenient, you can either have your size determined by a local jeweler or request our free ring sizer. The sizer will be delivered to your preferred address and will include instructions for easy measuring.

Yes, we offer one complimentary resizing service for all engagement rings purchased from Kurtef. If you find that your ring needs resizing, simply reach out to us, and we will assist you with the adjustment at no extra cost. If you have any questions about the process, our customer service team is here to help.

Indeed, we specialise in custom engagement designs! While all of our engagement rings are made-to-order and can be customised with various Bespoke Alterations, we also accommodate custom changes to our Signature Designs on a case-by-case basis. To start creating your unique piece, please contact us through our custom Enquiry Form.

To ensure your rings stay in pristine condition, we offer complimentary servicing and cleaning. Simply complete our service enquiry form, and we will arrange the details for you. Remember, regular professional servicing and cleaning are required annually to maintain your Lifetime Warranty.

Our rings are crafted by hand with great care. Once your design is finalised and the materials are sourced, the typical production time is around 4 to 5 weeks. If you have a specific date in mind, please reach out and we will make sure to have your ring completed by then. For a detailed overview of our process, please visit our dedicated page.

Certainly! If you prefer to pick up your purchase directly, you can arrange to collect it from our Brookvale office during business hours. Please contact us to schedule a convenient time for your pickup.

Your Kurtef purchase will be beautifully packaged for you. It will be enclosed in a Kurtef ring box and placed in a gift bag. We will also include insurance details and any relevant certificates for diamonds.

At Kurtef, we pride ourselves on using only the highest quality diamonds. All our diamonds are certified by reputable gemological labs, ensuring their authenticity and excellence. We select each diamond meticulously to meet our high standards.